Do I need a VAT invoice?

Short answer: if you are buying a ticket for yourself, almost certainly not. If you are buying it for a business that will reclaim the VAT, you may need one, and the event organiser is the only party who can issue it.

What you already have

Your order confirmation and your ticket record what you bought, from whom, for how much, and when. For a private purchase that is normally all any accountant or expenses system asks for.

Neither document is a VAT invoice, and neither is labelled as one — that is deliberate, not an omission.

Where an order receipt is available

In some countries we produce a numbered order receipt on the organiser’s behalf. Where that applies, the link is in your order confirmation email. It carries the seller, the order, the amount and the statement that it is not a VAT invoice.

Where it is not available, the link is not shown, because a document nobody issues is not something to offer.

If you genuinely need a VAT invoice

Use the link in your order confirmation email. It opens a page that already knows which order you mean; you supply the address the invoice should go to and we pass the request to the organiser with your order details attached.

The organiser issues the invoice, because the organiser sold you the admission. ToVibe, operated by Livesfirm S.r.l., provides the technology for the sale. It does not sell tickets in its own name and is not a party to your purchase, so an invoice from ToVibe would record a sale ToVibe never made.

What we cannot do

We cannot issue a VAT invoice in our own name for your ticket. We cannot add a VAT number to an order after the fact — there is no field for one at checkout, by design. And we cannot make an organiser issue a document their own country’s rules do not require them to issue.

If a request goes unanswered, contact the organiser through the details on the event page. If your request reaches us instead, we may forward it to the organiser.